Time Tracker by eBillity Review 2024: Features, Pricing & Alternatives (2024)

Time Tracker by eBillity is a cloud-based time tracking software designed to help businesses track time spent on projects, tasks, and clients. It offers features like employee scheduling, GPS tracking with geofencing, project monitoring, and online payments. Monthly prices begin at $9 per user plus a $15 base fee. You can also try it free for 14 days—no credit card required.

In our evaluation of the best time tracking software for accountants, it got a 4.25 out of 5 rating with perfect scores in data privacy and project management tools. This Time Tracker by eBillity review will look further into each of the tool’s outstanding features to help you choose whether this is the right tool for you.

Time Tracker by eBillity Overview

Time Tracker by eBillity Review 2024: Features, Pricing & Alternatives (1)

Overall Score: 4.25 / 5

Pros

  • User-friendly
  • Flexible time tracking with multiple time clock options
  • Legal invoicing format

Cons

  • App has frequent bugs
  • Not for large firms; can get expensive if you have many employees
  • Limited payroll integration options (only connects with ADP and Gusto)

Deciding Factors

Special Promotion

14-day trial

Pricing

  • Time Tracker ($15 base fee + $9/user per month): access to time tracking, geofencing, free mobile app
  • Time Tracker Premium ($25/month base fee + $15/user per month): everything in Time Tracker + project tracking, expense tracking, client portal
  • LawBillity ($30/user per month)*: everything in Time Tracker Premium + realization reports, legal invoicing format; conflict checker

Notable Features

  • Legal tools through its LawBillity plan/app
  • Offline time tracking
  • Client invoice portal

Ease of Use

Customizable dashboard and simple controls, with options for setting it up yourself or having a product specialist do it

Customer Support

  • Phone support: M-Th - 9:00 a.m. - 6:00 p.m. (EST); Friday: 9:00 a.m. - 4:30 p.m. (EST)
  • Email

*LawBillity does not charge a monthly base fee

What We Recommend Time Tracker by eBillity For

Time Tracker by eBillity is designed to streamline and automate time tracking for employee payroll and client billing. It is one of the more popular solutions for freelancers, accountants, and small business owners. It has also been featured in some of our time tracking-related BGs, including:

  • 10 Best Time Tracking Software for Accountants
  • 5 Best Time Tracking Integrations for QuickBooks Online
  • 7 Best Invoicing Software for Small Businesses 2024
  • 9 Best Employee Time Tracking App for 2024

eBillity Time Tracker also offers legal time tracking and billing tools through its LawBillity app. The features are similar to Time Tracker but include legal expense monitoring, invoice formats preferred by lawyers, and multiple payment options (such as credit card, cash, and through trust accounts).

In short, Time Tracker is best for:

  • Remote teams with weak internet connections: Time Tracker by eBillity continues to log hours even if you’re offline—provided you’re using its mobile apps. It will automatically synchronize the time data to your account once the internet connection has been restored.
  • Professional service companies and freelancers needing to track billable hours: It has an online timer that you can easily start and stop as you work on projects. Hours that you tagged as billable can be used to generate invoices to bill clients.
  • Businesses with field employees: With its mobile accessibility and GPS tracking features, employees can easily clock in and clock out wherever they are. Meanwhile, businesses can easily monitor where their employees are with its GPS tracking.
  • Law firms looking for a time tracking solution with built-in legal features: The LawBillity app helps you to accurately track time as you handle your clients’ legal matters. It converts billable hours and expenses into invoices that are exportable in Legal Electronic Data Exchange Standard (LEDES) and Legal Solutions Suite (LSS) file formats. Plus, you can opt to get paid online or apply the clients’ payments to your invoices from trust accounts.

When eBillity’s Time Tracker Would Not Be a Good Fit

  • Businesses looking for free project time tracking software: Although Time Tracker by eBillity has a 14-day trial period, it does not offer a free version. If you need basic tools to track time for projects, Clockify is a good option, as it lets you capture and monitor time for unlimited projects and an unlimited number of users at no cost. Read our Clockify review for more information.
  • Budget-conscious freelancers with only a handful of projects: Time Tracker’s pricing is affordable for small businesses but not practical for those that only require one user seat, have up to two active client projects, and only need the basic time tracking tools. Instead, we recommend Harvest, which allows you to track time, send invoices, and accept online payments for free. Read our Harvest review to learn more about the tool.
  • QuickBooks accounting users looking for a seamless time tracking integration: While the eBillity Time Tracker does connect with QuickBooks Online, it makes sense to just use QuickBooks Time because it is already part of the QuickBooks ecosystem, making the integration more seamless. For more information, read our QuickBooks Time review.

Looking for something different? Read our guide to the best time and attendance software for small businesses to find a solution that’s right for your business.

Top Time Tracker by eBillity Alternatives

Best For

Price Starts at

GPS Capability

Payroll Integration

Learn More

Time Tracker by eBillity Review 2024: Features, Pricing & Alternatives (2)

Businesses with field workers

$9/user per month + $15/month base fee

Time Tracker by eBillity Review 2024: Features, Pricing & Alternatives (3)

Restaurants and retail shops with one location wanting free time tracking and scheduling software

$24.95/location per month

Read Our Homebase Review

Time Tracker by eBillity Review 2024: Features, Pricing & Alternatives (4)

Seasonal businesses that keep employees on standby based on weekly labor needs

$4.50/user per month

Read Our Deputy Review

Time Tracker by eBillity Review 2024: Features, Pricing & Alternatives (5)

Businesses tracking billable and non-billable hours

$8/user per month + $40/month base fee

Read Our ClockShark Review

Time Tracker by eBillity Pricing

3.75 /5

Time Tracker would have earned a perfect score had it offered a free option. However, it earned top marks for its affordability and transparent pricing. eBillity offers a basic and a premium Time Tracker option. The basic plan comes with employee scheduling and time tracking functionalities, while the Premium package has additional invoicing, job costing, expense tracking, and online payment tools.

If you need legal features, its LawBillity app supports LEDES and LSS invoice formats, in addition to monitoring time spent on client matters, expenses incurred, and payments received.

Time Tracker

Time Tracker Premium

LawBillity

Pricing*

($/Month)

$15 base fee + $9 per user

$25 base fee + $15 per user

$30 per user

Features

  • Time Tracking and Timesheet Approvals
  • GPS and Geofencing
  • Time Clock Kiosk
  • Employee Scheduling
  • Mobile app
  • Real-person support

Time Tracker features, plus:

  • Job Costing
  • Project and Expense Tracking
  • Client Invoicing
  • Online Payments
  • Client Invoice Portal

Time Tracker Premium features, plus Legal Features:

  • Realization Reports
  • Legal Invoicing Format
  • Trust Accounts
  • Conflict Checker

*eBillity offers a 20% discount for annual subscriptions (billed as a lump sum).

Time Tracker by eBillity combines multiple features in one cloud-based solution. Employee management is simpler, as you can track time from any device, manage timesheets, create schedules, monitor project expenses, bill clients, accept online payments, and generate reports without using separate programs. In our evaluation, Time Tracker got a 3.25 out of 5 rating in this criterion because its online time clock is only available on its mobile app. Furthermore, its time tracker does not have the capability to capture the time users spend on each app.

Here are some of its essential time tracking features.

In addition to tracking time from computers, its web apps let you sync time data and log hours from within several third-party solutions, like Basecamp, Asana, Gmail, and Zapier. Downloading Time Tracker’s mobile apps from the App Store, Google Play, and the Amazon Appstore enables you to capture time from smartphones and tablets. It even has an offline mode that continues to track time in case you lose connection to the internet and then syncs the time data to your account once the connection has been restored.

To track employee time, Time Tracker lets you choose between two methods: timers and time cards. Timers are optimal for those who need to track billable hours for client invoicing, while time cards are ideal for employers who want to capture employee time for payroll.

Similar to a stopwatch, Time Tracker’s online timers have start, pause, and stop buttons that you click to capture every second spent working on projects and tasks. Time entries can be marked as billable or non-billable; billable hours can be used to create invoices.

You and your team can easily switch between projects, clients, and tasks and run as many timers as needed. And when you start a new timer, Time Tracker will pause the other automatically. It also sends alerts for overtime and when an employee break is coming to an end.

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With Time Tracker’s timer, you can input a short description of the task to be completed.

Employees can log actual hours worked and take breaks by clicking the clock-in/out and “Take a Break” buttons. It has the alerts and project, task, and client switching capabilities that its timer version offers, plus your employees can submit timesheet entries for manager or admin approval. Aside from automatically calculating overtime, Time Tracker lets you set up time rounding rules, add paid/unpaid break options, and create overtime and employee break alerts.

Ideal for those wanting to capture employee clock-ins/outs from a centralized device, this time clock kiosk app is compatible with iOS and Android devices. You can even set up as many kiosk locations as you need. It has all the features of Time Tracker’s time cards but with additional clock-in requirements—employees have to input a four-digit PIN to log their actual work hours. The system also takes a snapshot of the employees while clocking in, attaches it to their time entry, and notifies the manager when a buddy punch occurs.

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Time Tracker’s facial detection feature uses biometric points to verify an employee’s identity.

Equipped with mobile GPS tracking capability, Time Tracker helps you verify and monitor your field employees’ location through GPS coordinates. Creating geofences and setting up a radius from the job location in which your teams can clock in can also ensure that your employees log hours only in designated work areas.

Time Tracker’s “On the Clock” feature combines internet protocol (IP) detection and GPS tracking to capture and map an employee’s location while clocked in. Locations are updated every 10 minutes, and you can choose to set GPS tracking as required so that employees won’t be able to log time if they disable the location services on their mobile devices.

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Time Tracker’s “On the Clock” feature lets you see the locations of field employees in real time.

LawBillity, formerly Time Tracker + Legal, lets you convert tracked hours and billable expenses into invoices in either LEDES or LSS file formats. Receive online payments instantly when you connect with LawPay, a legal billing and payment software, and/or set up automated clearing house (ACH) electronic payments. In addition to adding payment terms and late fees to invoices, you can select the payment method, such as credit card, check, cash, and trust accounts.

LawBillity also has an invoice tracking feature that monitors paid and unpaid transactions. You can set it up to send branded email reminders to clients, saving you time from having to manually do it yourself. It syncs automatically with QuickBooks, so the email reminders stop once the client has sent the payment.

Time Tracker by eBillity Billable Hours Functions

4.38 /5

Time Tracker by eBillity has solid features in this criterion which include tracking billable and non-billable hours, generating invoices for hours worked, and job costing capabilities. The only reason it didn’t get a perfect score is that it cannot adjust rates and currencies for specific users or projects.

Job Costing

Time Tracker lets you plan project schedules, allocate costs of materials to a project, and set employee costs and client billing rates. It has real-time reports to help you monitor whether or not projects are within budget, view hours spent on each task, check labor cost distribution, and compare planned versus actual costs.

Client Invoicing & Payments

Generate invoices to bill clients using data from tracked hours and billable expenses. Time Tracker’s invoices are even customizable (add your company’s logo and branding elements), plus you can upload snapshots of receipts directly from your mobile device. Your customers can also view outstanding invoices, pay bills online, and check completed projects via Time Tracker’s client portal.

If you prefer online payments, the software connects with Stripe so you can accept client payments (via major debit and credit cards) instantly. It also automatically adds payment links to your invoices for easy online transactions.

Time Tracker by eBillity Reporting

5.00 /5

Time Tracker for eBillity got a perfect score in its reporting features because of its comprehensive suite of prebuilt and customizable results that cater to the different parts of business and employee management. These reports include accounts receivable as well as contractor, employee, and expense reports, which provide detailed insights into crucial areas of your business. These streamline administrative tasks and empower businesses to make informed decisions based on accurate data.

Time Tracker by eBillity Project Management Tools

5.00 /5

This is another criterion where Time Tracker got a perfect store. Its robust project management tools allow you to assign projects or tasks to users, divide projects into different tasks, view how much time you spend on each project, and track your expenses for each project.

Scheduling

Create daily, weekly, or monthly schedules and easily share them with your team through the app and via email. Time Tracker’s employee scheduler also lets you create multiple shift templates and copy/paste previous schedules. You can even set up paid time off (PTO) codes, track accruals and balances, and approve or reject PTO requests.

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Time Tracker’s scheduling tool has a drag-and-drop functionality so you can easily assign work shifts to employees.

Project Tracking

Creating accurate job estimates is also key to improving project profitability. With Time Tracker, you can use historical time data to come up with an estimate of the total work hours and manpower required to complete projects.

Time Tracker by eBillity Ease of Use

4.00 /5

Time Tracker got a 4.00 out of 5 rating for its ease of use because of its simple and intuitive interface as well as its ease of set up. It also offers different training videos and live phone support from Monday to Friday. The reason why it didn’t get a perfect score is it has limited third-party integrations.

  • Easy to learn and use
  • Guided account and system setup
  • Customizable dashboard
  • Webinars and FAQs
  • Phone, email, and chat support

Time Tracker has a user-friendly interface with controls that are simple to learn. Its dashboard is highly customizable. You can choose the data most important to your business by clicking the “+” or “x” buttons to add and remove dashboard widgets (like projects, shortcuts, hours per user, amount billed per client, and the time card).

If you don’t have time to set up your account, eBillity has product specialists who will do it for you. They can help you navigate the features, integrate the system with other software, and even set up your time tracking apps. If you prefer to do things on your own, Time Tracker has a Setup Wizard widget that is automatically added to the dashboard of new users. It contains the essential features that you need to set up—from adding users and creating break and time rounding rules to downloading its web and/or mobile apps.

eBillity also offers customer support through phone, email, or chat, as well as FAQ materials and live webinars. Those who are interested can even schedule a private demo or sign up for a 14-day free trial.

If you’re unsure whether Time Tracker by eBillity is right for you, see other options on our top time tracking software.

Third-party Software Integration

Time Tracker integrates with third-party accounting, payroll, legal, and expense management solutions. Here are its partner systems.

  • Accounting software: QuickBooks, MYOB, Sage, and Xero
  • Payroll systems: ADP and Gusto
  • Legal solution: Clio
  • Expense management tool: SAP Concur

Popularity: What Users Think About Time Tracker by eBillity

4.50 /5

Since our last update, Time Tracker has gained points under this criterion because the number of reviews it gained from third-party websites has increased to more than 1,000. The only reason why it didn’t get a perfect score in popularity is because the star rating it received on third-party review websites is below 4.5.

PROSCONS
Easy to useOccasional software lags and mobile glitches
Has a wide range of online tools for tracking time, projects, and client billingsSome functions need improvement
Reasonably pricedThe dashboard looks a bit dated

Users who left Time Tracker reviews online said that it is easy to use and setting it up has been a breeze. Others like its flexible time tracking options that allow them to accurately capture billable hours from multiple devices. On the other hand, several users complained about its glitchy apps, software lag times, and syncing errors.

At the time of publication, Time Tracker reviews earned the following scores on popular user review sites:

How We Evaluated Time Tracker by eBillity

For this Time Tracker by eBillity review, we looked at essential features that can help businesses streamline their employee time tracking and management processes. Aside from its pricing and ease of use, we also looked at the quality of its customer support and integration to third-party software.

Click the tabs below to look at a more detailed breakdown of our evaluation criteria:

  • Breakdown
  • Pricing
  • Time Tracking Functionality
  • Billable Hours Functions
  • Reporting
  • Project Management Tools
  • Ease of Use
  • Popularity

10%

Pricing

20%

Time Tracking Functionality

20%

Billable Hours Functions

10%

Reporting

20%

Project Management Tools

10%

Ease of Use

10%

Popularity

10% of Overall Score

Providers with affordable pricing received high marks in this criterion. Additional points are given to providers that offer a free option and have transparent pricing.

20% of Overall Score

With the time tracking functionality, a provider receives a point for every time tracking feature they have. These features include having a mobile app, start/stop timer, PTO and break tracking, and auto-tracking features.

20% of Overall Score

In this criterion, we favor providers that track billable and nonbillable hours. Those that can generate invoices, adjust billing rates and currencies, set individual rates for specific users and projects, and have job costing capabilities get a higher score.

10% of Overall Score

For this criterion, we focused on the providers who have pre-built and customizable reports, and can analyze time tracking and productivity trends. Providers that offer these features get a higher score.

20% of Overall Score

We favor providers that can track the expenses of each project, divide projects into tasks, view time spent on each project, and assign people to projects or tasks.

10% of Overall Score

Providers that easily onboard users and provide a knowledge base to help users familiarize the system received a higher point. Additional points are given if they have 24/7 support and can easily integrate with other software.

10% of Overall Score

We looked at the ratings and the number of users on third-party review websites. Providers that receive a 4-star rating or higher receive a higher mark in our evaluation.

*Percentages of overall score

Frequently Asked Questions (FAQs)

Can eBillity set up my account for me?

Yes. eBillity has a team of product specialists who can help set up your account for free.

Do you offer demos for your products?

Yes. You can go to their website and book a demo at your most convenient time.

Do I pay for integrations?

Time Tracker has free integrations with some of the most popular payroll, accounting, and expense software, such as Gusto, ADP, Clio, CPACharge, LawPay, Jira, InvoiceTracker, and more.

What is the difference between timers and time cards?

Timers are best for tracking time for invoicing purposes while time cards are best for payroll purposes.

Bottom Line

Time Tracker by eBillity offers a cloud-based time tracking solution with rich features and great benefits for remote teams and businesses. It tracks expenses, generates invoices, and supports online payments. Not only does it streamline the process of managing time, but it also offers multiple time trackers for logging hours on client projects or simply capturing employee clock-ins/outs for payroll processing.

Visit Time Tracker by eBillity

Time Tracker by eBillity Review 2024: Features, Pricing & Alternatives (2024)
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